How do you make a shopping app?
8 minute(s) read
Published on: Aug 13, 2022
Updated on: Aug 14, 2022
It isn't easy to imagine a person who does not like to shop online. In our fast-paced world, it is crucial to save time, so most people prefer to use the store app instead of driving long distances or getting to the markets by subway or bus, thus avoiding additional costs.
According to statistics, two out of three customers use their mobile phones when shopping. They use a variety of shopping lists, discount coupon apps, and product review and comparison apps. The variety of these applications is amazing, and billions of users worldwide enjoy the benefits of such services.
The market for online shopping apps is growing rapidly and has doubled over the previous year. On the one hand, this is a sign of high demand, and if you have an idea to launch an e-commerce project, you can easily enter the market. However, the presence of market giants makes the process difficult, so you need to have a very attractive idea to find a good position in the competitive market of online shopping apps. It does not matter if you want to start designing your online store or if you want to create a new idea. Our article gives you detailed information on developing and designing online shopping apps.
What are the design features of a good shopping app?
When you want to create an application for the customer, you must pay close attention to the needs and wants of customers. The best way to do this is to check user feedback on existing store apps so you can avoid similar possible errors. Below is a list of shopping and store app design features.
1. User registration
Undoubtedly this is a really necessary feature. Make sure the user can register in different ways, including by phone number, social networks, email, etc.
Tip: Let the customer, if possible, make an unregistered purchase. This feature expands your audience. To persuade a person to become a registered user, try to provide compelling reasons (for example, a reward and discount system).
2. Catalog of products
You can not have an online shopping application without this feature, which is the second most important feature.
There are two types of customers: some enter the store application to select a product, and others are looking for something special. To meet the needs of both, you need to create a searchable catalog. This color catalog should provide all your products and make it possible for the customers to find the product they need according to their characteristics, such as color, size, and other features.
3. Online payment
Designing a store app and shopping is impossible without users being able to pay online.
Sometimes the customer must see the product before buying it, so you need to visit certain places and specify the delivery of goods to customers. In addition, in the process of designing and developing a store application, try to simplify the online shopping and online payment system as much as possible. Otherwise, why should a customer download your online store app?
Another important issue that needs to be taken seriously is the issue of security, and we need to develop and expand the customer authentication system.
4. A shopping Bag
Of course, you can not create a store or online shopping application and forget one of its important implementations. What should a shopping bag look like? Here are the important features:
- Attractive and simple graphic design (users can easily understand how to add the desired goods to their shopping bag)
- Ability to add and remove items from the bag
- Calculate the final price and the amount of money that should be paid
5. Search bar
How to create an online store and shopping app like Amazon ? The biggest feature of these popular services is their great SEO. You should also provide a convenient search for the desired product with a strong filtration and sorting system in designing your store application.
Not all stores are online, but that does not mean they should abandon store app design. In the case of offline stores, you can offer a "Favorites" feature. The goal is to shorten customer service time and make it easier to choose products.
The store mobile application can serve as a user assistant in product selection and allows them to compile a list of their favorite products (so-called wish list) and create a pre-invoice. Then the customer will go to your store and choose your order without hassle. This feature simplifies customer service and thus saves time for your customers and employees.
7. Survey of users
If you want to know how to design an online shopping app like Amazon, this feature is just what you need. The Amazon app has gained tremendous participation from its users by offering special and recommended products to other users. The general principle is simple: by analyzing the user's behavior, you can understand their needs and suggest a product they are interested in or a product they are likely to buy. For example, you can offer products similar to those the user has already purchased or viewed.
8. Customer support
To create an online shopping app or store app that attracts users, you should also consider sales bonuses and discounts. There are many ideas, and you can think of a specific loyalty system for your in-app app users. For example, a special discount for those who select and pay for their desired products through the online application can attract users.
9. Online chat
This feature allows the potential buyer to ask a question whenever they want. This benefits both parties in the buying process, as many customers prefer to contact online consultants rather than real sellers. You can use the chatbot system to implement these features in the online shopping application. This means that the app will answer questions (at least initially, and the support expert can be added later if needed for such a conversation). This mode is suitable when several customers use the application during non-business hours.
10. Scan codes
This feature allows the user to scan the barcode to get prices and information about products, and the user does not have to spend time asking sellers.
11. Search for the nearest in-person store
If you decide to create a shopping app and want to make the shopping process much easier for customers, then the features that allow you to find the nearest store are essential. Of course, if you have a chain store system.
12. Instructions and useful materials
If you sell complex or specific products, your in-app and shopping app is very important and will serve as a user guide.
13. Push notification
Designing a store app alone is not enough; you must also convince the user to install and start using your app and, most importantly, use your store and products. Push notifications do well to this end. However, to make sure that these reminders do not distract users from you, you should only use them for important sales festivals, discounts, and important activities.
14. Transportation system
You can create a purchase application in which a pre-invoice is issued to the customer, and the customer receives the goods in person and pays for them. However, in cases where the purchase from the store application is made online, and the payment is also online, it is necessary to consider a door-to-door delivery system for the customer. The best solution for this issue is to cooperate with companies providing product delivery services or mail.
15. Customer feedback
It is unpleasant to read negative reviews, but it helps to investigate the situation and resolve any issues your buyer may have experienced. As statistics show, implementing this feature will increase sales feedback by 15-20%. Store app features can be assembled in different steps. First, the main goals of application design should be defined, then the features and how to implement them are discussed. If you find the right combination of them, you can be sure that your customers will appreciate your in-app app services.About our Android and iOS app development services