Amazon vs. eBay. What are the key differences?
10 minute(s) read
Published on: Jan 23, 2021
Updated on: Dec 14, 2021
Amazon and eBay are among the world-famous companies and sites that sell products online and provide services to buyers and sellers, but each of these sites has its process and method of service. Which are different from each other, and each has advantages for its users and buyers. These two sites have been operating since 1995 and have been competing with each other to improve their business process and gain user satisfaction. Before pointing out the differences between the activity and sales of these two online stores, it is better to know a little about your active reputation.
This is a company and online store site founded in 1995 by Jeff Bezos. The company sold books early and later increased the range of its products. All the products sold on this site are modern and up-to-date products. That is, it has not been used before. Amazon focuses more on the delivery of goods, explaining in one of its lectures at RE: MARS how to transport goods using drones. About 50 planes, 300 trailers, and 20,000 vans have been collected to transport and deliver products and customer orders.
Amazon has even focused on modernizing the order. In addition to the search and order option based on the customer's requested photo, it has also provided voice orders for the convenience of customers.
This option is such that without the need to go through the product selection and payment process, buyers can easily place their orders in just a fraction of a second, just by calling Alexa and saying, for example, "Alexa, please order a shampoo." Do.
The company and site is a merchant that is a seller because it receives most of its revenue from taxes collected from sellers. This site is not the main seller of goods and products and is only an intermediary for selling the goods of sellers and buying buyers. In other words, it is an online platform for selling sellers' products. It should be noted that most of the goods sold on this site are not newly produced and modern goods. The goods available on this site include antiques, collectibles, clothes, old coins, sports memorabilia, musical instruments, boats and trucks, cars, real estate, industrial equipment, etc.
Business model and pricing:
Amazon and e-bay are professional and competitive online shopping sites that have been very successful and popular since 1995.
These sites or e-commerce stores have made the process of remote and reliable shopping possible for people worldwide. People all over the world can buy the goods they need without having to go to physical stores. But there is a difference between these two store sites.
This is a store site that deals with e-commerce and selling goods online. In its large warehouses, this has all consumer goods, including clothing, food, electronic accessories, electrical appliances, digital, etc., and many other goods, and continues to sell on a customer-oriented basis.
Amazon puts its stock products in stock on the site in public view, and people from all over the world come to the site to buy the goods they need, and seeing their desired price, they can buy it with just the push of a button and a click. In contrast, e-bay is not an e-commerce site like This. This site is a large and famous auction site whose business model is seller-oriented.
This site does not have the goods it sells in its warehouse, but these goods are in the warehouse of the sellers in other parts of the world.
This means that the sellers put their product for sale in front of the public and buyers by getting a license from e-bay on this site, and buyers who want to buy products announce their offer price, and after 2 or 3 days, the goods for someone who The highest price was announced to be sold. e-bay is a site for sellers to sell their goods, and pricing is done by masters and buyers and goods are sent by sellers of goods and e-bay site is not responsible for delays in sending, non-shipping, return of goods, and the like. There are no cases.
Because e-bay is an online shopping platform, Amazon is a large department store site that stores goods and sells them through public display. Because e-bay is an online shopping platform, Amazon is a large department store site that stores goods and sells them through public display.
Sellers on Amazon have less control over pricing, so sellers can only have fixed pricing, but there are two types of fixed pricing and auction on e-bay.
You cannot comment on Amazon after placing your products, but on e-bay you can give any explanation you want about your products for sale. Sellers on e-bay, which is a site for sellers, have a lot of control over the management of their sales products.
If you buy from Amazon and it is a return, you can return it because Amazon is responsible for the goods it defects because it is the seller, but e-bay has no responsibility.
Sellers who want to sell their products on the Amazon site can spend less time preparing the sales process because many of Amazon's features are automated and pre-prepared. It is enough for the sellers to take some important and basic steps, such as inserting the image and the price and brief features.
But sellers need to spend more time posting their ads on the site to prepare all the features and processes. The preparation of the sales process on the e-bay site is not automatic, and the comma is the responsibility of the customer.
Amazon Online Store is covered by the store rules, so it must provide some services and warranties to customers. But on e-bay, shoppers are dealing with other people, not the e-bay site itself.
In a move, Amazon has allowed other retailers to sell their products on the site. But sellers have to pay rent to sell their products on Amazon or e-bay.
The cost of selling goods on Amazon and e-bay is different. On Amazon, sellers do not pay anything to place their products, but for each item sold, they receive about 6 to 25 percent of the sale amount and receive $ 0.99 a year in sales tax from sellers on the site.
On the other hand, because the main activity of the e-bay site is seller-oriented, sellers of goods have to pay a fee in order to be able to put their products for sale on the site, and then receive 10% for each product and goods sold.
Recently, the number of scammers on the e-bay site had increased, so that sellers received money from buyers, but no goods were sent to buyers. To deal with this and to reassure buyers to sellers, eBay provided points and feedback for each seller to identify trusted sellers. Also, other buyers can see if the seller is a real seller by seeing the points of each seller.
Amazon offers two types of services for sellers who sell products on the Amazon site, each with advantages and features. Third-party vendors compare the two types of services and choose the one that meets their needs. Amazon has listed two types of services for rugs based on sales and many other factors. There is one type of service that is designed for sellers who have very high sales, and another type of service is cheap and is designed for retailers and low sales.
Amazon Professional Account
This account and service are for sellers who can sell more than 50 products per month. Frequenters who use this service must pay a fee of 40 per month to rent this service to Amazon.
This amount is $ 480 per year. Sellers who use this service can also use Amazon's advanced services for strong advertising.
This service is for sellers who have less than 50 sales. Sellers who use this service do not pay a high price to buy a monthly subscription, but they have to pay for each product. If the goods are returned, the return cost is borne by the seller. Unfortunately, sellers who use this account cannot benefit from strong Amazon ads and can only expose their products to users.
This plan is designed for anyone who intends to sell less than 40 items per month. The advantage of this account is the lack of monthly subscription fees. But you have to pay for the sale to Amazon - $ 0.99 for each product you sell on the site. There are also referral fees that apply exactly like a professional account for each sale. The downside of this
The cost of eBay varies depending on the type of service it provides to sellers.
There are four different types of eBay fees:
1- Insert cost:
Insert cost or the same as list cost. All sellers receive a maximum of 50 zero-monthly lists. Sellers will be charged a listing fee for each list given. Sellers who have received a list and paid for each list received will receive a cost credit from eBay after the product is sold.
The eBay site receives from the seller for each item sold, including the value of the commission and the side costs of the sale, and the cost of taxes, from the seller.
3- Advanced list upgrade costs:
The company charges vendors if they add advanced versions of the list.
4- Additional service costs:
If it provides additional and advanced services to improve the sales process of the sellers, it will receive the relevant cost from the sellers. These services may include eBay-specific shipping tags or refund costs if refunded to eBay.Click to audit your website SEO